Privacy Policy

Privacy Policy

Last Updated: February 17, 2026

This Privacy Policy describes how Web Ascend (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://webascend.net, use our services, or interact with our messaging programs (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

1) Information We Collect

We collect the following categories of information:

Information You Provide

Name, email address, phone number, company name, and address

Information submitted through forms, chats, bookings, onboarding, or support requests

Communications you send to us via SMS, email, phone, chat, or social platforms

Billing and transaction information (processed securely by third-party payment providers)

Information Collected Automatically

IP address and device identifiers

Browser type and operating system

Website usage data and interaction logs

Cookies and tracking technologies (see Section 6)

Information Processed for Clients
If you submit information through websites, forms, or messaging systems we operate for our clients, we process that information on their behalf as a service provider.

2) How We Use Information

We use information to:

Provide and maintain our Services

Respond to inquiries and support requests

Deliver requested services and communications

Operate messaging and automation systems

Improve performance, reliability, and user experience

Detect fraud or misuse

Comply with legal obligations

We only use personal data where legally permitted.

3) A2P SMS Messaging Program Disclosure

If you opt in to receive SMS messages from us or from businesses using our systems:

Message frequency may vary

Message and data rates may apply

You may reply STOP to unsubscribe at any time

You may reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase

We collect, store, and maintain records of consent for SMS communications as required by law and carrier regulations.

4) Mobile Information Sharing Statement (Carrier Required Disclosure)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal data sharing described in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances, except:

Messaging platform providers strictly required to deliver messages

Compliance providers or carriers when required for regulatory purposes

Legal authorities when required by law

5) How We Share Information

We may share personal information only as necessary with:

Vendors and service providers who support our operations (hosting, CRM, messaging platforms, analytics, payment processors)

Clients receiving leads or communications submitted through systems we manage for them

Authorities if legally required

Successors in a merger, acquisition, or sale

We do not sell personal information.

6) Cookies & Tracking Technologies

We use cookies and similar technologies to:

Operate and secure our website

Remember user preferences

Analyze traffic and usage trends

Support advertising or marketing efforts if enabled

Users may control cookies through browser settings. Disabling cookies may impact functionality.

7) Data Security and Handling

We implement administrative, technical, and physical safeguards designed to protect personal data. While we follow commercially reasonable security practices, no method of transmission or storage is completely secure.

8) Data Retention

We retain information only as long as necessary for:

Service delivery

Compliance with legal obligations

Dispute resolution

Enforcement of agreements

Retention periods vary depending on the type of data and purpose of processing.

9) User Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Restrict or object to certain processing

Withdraw consent at any time

Request a copy of your data

To exercise any rights, contact us using the information below.

10) California Privacy Rights

California residents may request:

Disclosure of collected personal data

Deletion of personal information

Correction of inaccurate data

Opt-out of certain sharing practices

We will not discriminate against users for exercising privacy rights.

Submit Requests:
Phone: 650-667-8775
Email: [email protected]
Subject line: Privacy Request

11) Third-Party Services

Our Services may contain links or integrations with third-party platforms. Their privacy practices are governed by their own policies, not ours.

12) Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children. If such data is discovered, we will delete it promptly.

13) Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates the latest revision. Continued use of our Services constitutes acceptance of updates.

14) Contact Information

Web Ascend
Website: https://webascend.net
Phone: 650-667-8775
Address: 2108 N St Ste N, Sacramento, California 95816, USA
Email: [email protected]